Intelligently Closing Gaps In Patient Care

Meet Intelligap


Actionable information that drives decisions in healthcare; to patients, to providers; to payers, and to other healthcare stakeholders.

Actionable Insights

Turn data into information with which to drive decisions. Everyone has data. How are you using yours? According to a recent article published by Managed Healthcare Executive, 56% of healthcare administrators say they grade a C or below in turning big data into action in their organizations. IntelliGap easily breaks down large populations into manageable groups, guiding care coordination, and identifying chronic care needs. Leave behind your dashboards and let us show you how actionable insights can drive care and performance.

Proactive and Preventative Care

Live, point-of-service care gap closure, patient risk stratification, and value-based contract optimization allow care activities on a payer-by-payer basis, focusing efforts where your practice and your patients will see the greatest return.

Improved Chronic Disease Management

75% of national healthcare spending is driven by chronic conditions such as Chronic Heart Failure, Chronic Obstructive Pulmonary Disease, Asthma, Diabetes, Dislipidemia, and others. While 45% of the population has at least one chronic condition, only 15% receive the on-going preventative care that they need to manage their chronic disease. "A new generation of sophisticated tools is needed - with analytics at the core - to rise to the challenge." (MGMA Connection, September 2018)


  • Predictive Analytics

    Actions, Not Reports

    While 7 out of 10 health systems utilize advanced patient analytics, 68% lack the seamless integration which guides actionable workflow, and 61% claim a lack of skilled workforce to fill knowledge gaps. Let IntelliGap fill this void in your organization by offering first-class patient care as well as improved physician and staff productivity.

  • Care Gap Closure

    Right Patient, Right Care, Right Time

    Works alongside your EMR to intelligently close gaps in chronic disease patient care represented by evidence-based clinical metrics. Instead of retrospective views and dashboards, move to real-time and predictive analytics, ensuring that the right patient receives the right care at the right time.

  • Reduce Readmissions

    Stratify by "Ability to Impact"

    Our proprietary risk-stratification model uses evidence-based health risk factors to predict, instead of report, giving you a metric for "ability to impact". Medicare HCC (Hierarchical Condition Categories) and other similar risk scoring is poor and inconsistent. By utilizing risk factors that show statistical correlation to emergency room and hospital visits, IntelliGap will help you identify at-risk patients, anticipate outliers, and guide care coordination, keeping patients out of the emergency room and expensive inpatient setting.

  • Patient Level Detail

    Complex, Made Simple

    IntelliGap offers patient level detail at every step. Easily export information directly to Excel or other programs for further analysis or off-line patient work lists. From patient pursuit lists, to marketing campaigns, to sophisticated data pulls, IntelliGap allows anyone access to complex EMR data queries that previously required an IT report writer or database administrator. IntelliGap believes access to data should not be that complicated.

  • Fast and Easy Deployment

    Simple by Design

    IntelliGap is housed in the cloud, eliminating the need for complex IT installations and offering full scalability on demand. From the CEO to the medical assistant, the intuitive design will have you improving patient care in a few clicks. While full support and training is included, most are up and running with our intuitive design with just a few minutes of usage.

  • Proven Return on Investment

    You Can't Afford NOT to Have IntelliGap!

    Foster more cost-efficient care and day-one ROI simply from utilizing evidence based medicine. With great patient care, improved provider information, and payer requested evidence-based metric closure, IntelliGap offers a win-win-win which is seldom found in healthcare.


Meet Our Team

Experts in healthcare management, information systems, and data science.

Pat Burrows


Founder of Medical Practice Management Solutions, Pat has been involved in West Virginia’s business community for the last 24 years. Pat is a graduate of West Virginia University with a degree in Accounting and began his career as a practicing CPA with the firm of Arnett & Foster. He transitioned into the healthcare finance and administration field in 1998. Pat has served as a Chief Financial and Chief Executive Officer in the hospital industry. He was a member of the ownership group, and played an integral role in the purchase and sale of a multi-million dollar health care facility. He has a proven track record of business success, and his influential community contacts provide a strong business network that is beneficial to any provider. Pat and his wife Vicki are parents to two sons Seth and Grant. His interests include hunting, golf and WVU sports.

Emily Cornwell


A native West Virginian, Emily is a Marshall University graduate with a Bachelor’s degree in Management Information Systems and a Master’s degree in Healthcare Administration. With over 20 years of healthcare management and information technology experience, Emily is passionate about utilizing technology to improve healthcare workflow. Her previous roles include experience in many aspects of the healthcare system including hospital, ambulatory, and behavioral health. In her current role, she strategically guides data analytic initiatives that advance healthcare. Outside of work, Emily enjoys whitewater kayaking, backpacking, and photography.

Ian Wiley

Information Technology

With over 15 years of enterprise healthcare IT experience, Ian understands that system users and the patients they serve come first. Ian has designed and deployed technology solutions that are truly enterprise class. He is a graduate of Marshall University with a Bachelor’s degree in Management Information Systems. As founder of Arx Web internet service, network connectivity and security are some of Ian's specialties. Outside of work, Ian enjoys anything outdoors, particularly golf and Marshall University football.

Richard Queen

Data Science

Richard brings more than 10 years’ experience in hospital and provider group management, including c-suite level leadership. Employing the principles of Lean Six Sigma, costing methodology, and continuous process improvement from his time in manufacturing, he has improved financial performance through revenue growth, improved throughput, efficiency gains, and process redesign. Richard has doubled bottom lines of medical home facilities, built business plans and pro-formas for $20 million hospital projects, and led business intelligence and population health implementations for $1.6 billion institutions. As the head of Data Science, he now builds software platforms and reporting packages which solve issues he knows are faced by healthcare leaders daily. When not juggling activities of home life with his wife and three children, Richard enjoys running and cycling to help balance the daily stress.


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